LICENSE: Q9932E MISSING DEVICE (R003) or (R20D) Errors

Information in this knowledgebase article applies to:

• All MDK Versions

SYMPTOM

The following post built command fails with this error:

After Build - User command #1: C:\Keil_v5\ARM\BIN40\fromelf.exe --bin -o file.bin file.axf

ARM FromELF, 4.1 [Build 894]
Fatal error: Q9932E: MISSING DEVICE (R003: SECURITY KEY NOT FOUND)
Finished: 1 information, 0 warning, 0 error and 1 fatal error messages.
"image.axf" - 0 Errors, 0 Warning(s).

Or this error:

ARM FromELF, 4.1 [Build 894]
Fatal error: Q9932E: LICENSE ERROR (R20D: CONTENT ERROR IN FLF FILE)
Finished: 1 information, 0 warning, 0 error and 1 fatal error messages.
"image.axf" - 0 Errors, 0 Warning(s).

CAUSE

This issue occurs after upgrading to a newer version of MDK. A project might run a post build command that points to an old location of a particular tool, for example, the fromelf utility in older versions of MDK (and other ARM compilation tools) were located in the following directory:

C:\Keil_v5\ARM\BIN40

In newer versions of MDK the directory layout has changed and tools like fromelf now live in the following directory:

C:\Keil_v5\ARM\ARMCC\bin

However, one of the main causes of this issue is that some licenses, for example, Cortex-M only licenses, are only recognized in MDK-ARM version 4.60 and later.

RESOLUTION

Updating post build commands to point to the latest version of a particular tool such as fromelf can help to resolve such an issue. It is also recommended to use the latest compilation tools such as the fromelf utility, if possible.

MORE INFORMATION

• Refer to List of the licensing error and warning messages in the Errors and Warnings Reference Guide.
• Refer to Licensing Errors in the Licensing User's Guide.
• LICENSE: R003(0) Security key not found

SEE ALSO

• Refer to LICENSE: C9555E and R208 Error After Uninstalling LIC
• Refer to ARMCC: Error: C9555E with FlexNet Licensing error:-140,148
• Refer to LICENSE: 7 Day MDK Professional Evaluation generates error C9555E
• Refer to LICENSE: C9555E and R003 Error
• Refer to User in the µVision User's Guide.
• fromelf User's Guide

Last Reviewed: Thursday, April 12, 2018