µVISION: Pack Installer Reports "Cannot Connect to Server"

Information in this knowledgebase article applies to:

• MDK v5.21, v5.21a and v5.22
• PackInstaller V1.3.24.0, V1.3.35.0

SYMPTOM

After clicking the Check For Updates button in the toolbar, Pack Installer gives the following error:

Check for updates error: Cannot connect to serverhttp://www.keil.com/pack/ - Please check your internet settings

CAUSE

The Pack Installer attempts to ping the distant pack-hosting server, but ping is blocked by a security feature on the local network.

RESOLUTION

Download the attached update to the Pack Installer's executable (V1.3.36.0).

The ping feature is removed in this version. Extract the file, and replace the executable in the MDK installation. Default location is C:\Keil_v5\UV4\PackInstaller.exe.

Alternatively, user can check for updates by going to the pack section of the Keil website to download a specific pack. To install the pack, use the Pack Installer's File => Import feature.

STATUS

MDK v5.23 or newer versions contains an updated Pack Installer to resolve this issue.

MORE INFORMATION

• Refer to Pack Installer in the µVision User's Guide.

SEE ALSO

• µVision: Pack Installer Reports Errors

ATTACHED FILES

Request the files attached to this knowledgebase article.

Last Reviewed: Thursday, January 7, 2021